This is the Privacy Policy of Opia (hereinafter: ‘Opia’, ‘we’, ‘us’ or ‘our’). This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data.

Please note that, unless we define a term in this privacy policy, all capitalized terms used in this policy have the same meaning as in our General Terms & Conditions. So, please make sure that you have read and understand our terms.

The subjects mentioned below refer to the personal data Opia processes on its own behalf and as a controller.

What Personal data do we collect from the people that visit our website?

When sending your request for quotation via our website, as appropriate, you may be asked to enter your name, e-mail address, phone number or other details to help you with your experience.

When do we collect personal data?

We collect information from you when you fill out a form or enter information on our site. Furthermore, we use cookies, such as AdWords and third-party cookies.

How do we use your personal data?

We may use the information we collect from you when you submit your request, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

To send periodic emails regarding your order or other products and services.

How do we protect personal data of our visitors?

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user’s preferences for future visits.

Keep track of advertisements.

Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled and some of our services will not function properly. It won’t affect the user’s experience that make your site experience more efficient.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Google Display Network Impression Reporting

Demographics and Interests Reporting

DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Hotjar

We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy here.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking (remarketing)?

Yes. It’s important to note that we allow third-party behavioral tracking. opiapro.com uses 3rd party vendor re-marketing tracking cookies, including the Google AdWords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always, we respect your privacy and we are not aware of collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use will place cookies on web browsers to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Changes

We may revise this privacy policy from time to time. If we make a change to this privacy policy that, in our sole discretion, is material, we will try to notify you of those changes by posting them on our website and/or by sending you an email to the email address associated with your account and we will update the “last updated” date below to indicate when those changes will become effective. By continuing to access or use our website after those changes become effective, you agree to be bound by the revised privacy policy.

Contacting Us

If there are any questions or complaints regarding this privacy policy, please do not hesitate to contact us.